Shipping Policy

Shipping Information

All orders placed by 12pm AEST will be dispatched on the same day. Anytime after, it will be shipped the next business day.

We offer flat-rate shipping across Australia for $12.95 and Express Post for $18.95. When you spend over $99 in one transaction, shipping is Free.

For our friends in Cairns and the surrounding suburbs, enjoy local delivery for only $10.00. Alternatively, we offer Free Local Pick Up from our warehouse in Portsmith, Cairns QLD, 4870 from Monday to Friday from 9am – 3pm. Please allow up to 4 hours for your order to be packed with love. A message will be sent once it is ready for pick up.

We use Sendle and Australia Post for our Australian shipments and DHL for our International customers. Trusting them to deliver your items safely and promptly.

International customers (outside of AUS) are responsible for all import duties, customs, and local taxes charged by your country. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

While we package each item carefully, please note that we can’t guarantee the safety of particularly fragile items after dispatch.

Dispatch and delivery times may vary during peak and holiday seasons.

Some items require a physical address and can’t be sent to PO Boxes.

Queries?
If you have any questions or need assistance, please email us at hello@nurturemylife.com.au